CHAPTER 12

CHAPTER 12 - INTEGRATING THE ORGANIZATION FROM END TO END - ENTERPRISE RESOURCE PLANNING





Enterprise Resource Planning (ERP)

At the heart of all ERP systems is a database, when a user enters or updates information in one module, it is immediately and automatically updated throughout the entire system





ERP systems automate business processes




Bringing the Organization Together


                              

                                                     The organization before ER

                             
                                                Bringing the organization together
The evolution of ERP



Integrating SCM, CRM, and ERP

• SCM, CRM, and ERP are the backbone of e-business
• Integration of these applications is the key to success for many companies
• Integration allows the unlocking of information to make it available to any user, anywhere, anytime

                                          SCM and CRM market overviews

     


                General audience and purpose of SCM, CRM and ERP



Many companies purchase modules from an ERP vendor, an SCM vendor, and a CRM vendor and must integrate the different modules together

• middleware - several different types of software which sit in the middle of and provide connectivity between two or more software applications
• Enterprise application integration (EAI) middleware - packages together commonly used functionality which reduced the time necessary to develop solutions that integrate applications from multiple vendors.

Data points where SCM, CRM, and ERP integrate



ERP systems must integrate various organization processes and be :

• Flexible
• Modular and open
• Comprehensive
• Beyond the company

Flexible - must be able to quickly respond to the changing needs of the organization
Modular and open - must have an open system architecture, meaning that any module can be interface, with or detached whenever required without affecting the other modules.
Comprehensive - must be able to support a variety of organizational functions for a wide range of businesses
Beyond the company - must support external partnerships and collaboration efforts


Enterprise Resource Planning's Explosive Growth
SAP boasts 20,000 installations and 10 million users worlwide
ERP solutions are growing because:

• ERP is a logical solution to the mess of incompatible applications that had sprung up in most businesses 
• ERP addresses the need for global information sharing and reporting 
• ERP is used to avoid the pain and expense of fixing legancy systems.

   


                                                        -THANK YOU-